Migrate tasks from one project account to another

Question

Hello, I have been working with a development team who setup a project for us to add tasks for project development.

We are no longer working with this company so we are looking to setup our own Jira account and project to copy the tasks across to there.

We would like to copy everything in the kanban, boards and backlog.

Does anyone know if there is an easy way to copy all task data to our newly created account and project?

Angélica Luz · Answer

Hi @NISL Rybarczyk,

By going to Cog icon > Projects you will be able to view the type of the projects and if it's team-managed or company-managed.

To move the projects from one site to another, you need to go to Cog icon > System > Migrate cloud site.

* Perform a cloud-to-cloud migration for Jira

If the NCEE-DTS doesn't show on the list to migrate, it means that it's not a supported type.

Regards,
Angélica

NISL Rybarczyk · Answer

Thank you, Angelica!   How can we tell if our Jira project is Jira Software, or Jira Work Management, or Jira Service Management? We don't see those terms referenced on our account.

Specifically, we need to move a project called NCEE-DTS from integ-ro.atlassian.net/jira (Jira Cloud).  We want to move it to ncee-org.atlassian.net/jira (also Jira Cloud).

Will this method that you sent work for this purpose?

Thank you for your prompt support.

Angélica Luz · Answer

Hello @NCEE Rybarczyk,

Welcome to the Atlassian Community!

It actually changed! It's now possible to move single projects from one Cloud instance to another, but for now, it's available only for Jira Software and Jira Work Management projects. For Jira Service Management it's only possible to move from Server/Data Center to Cloud, but not Cloud to Cloud.

You can find the details on the description of the ticket below:

* Provide support for "Single Project" imports between Jira Cloud sites

Regards,
Angélica