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Not able to see story points on the jira dashboard

njain2@markem-imaje.com

Hi Team,

Users are not able to see "Story Points" on the dashboard.

the field is available on the screen, I have configured it as well and its the Number searcher as well.

But still the same issue what other settings needs to be done, please suggest.

Regards,

Neeta Jain

Accepted answers

Walter Buggenhout

Hi njain2@markem-imaje.com,

Could you share a screenshot of where you would like to see Story Points and currently are not seeing it?

There is no such thing as "The dashboard" - so just looking for a bit more precise information.

All comments

Walter Buggenhout

Hi njain2@markem-imaje.com,

Could you share a screenshot of where you would like to see Story Points and currently are not seeing it?

There is no such thing as "The dashboard" - so just looking for a bit more precise information.

Nic Brough -Adaptavist-

What dashboard gadgets are you trying to use the field in?

njain2@markem-imaje.com

See above in the TO DO, IN PROGRESS, DONE column, there are gray button, I am talking about that story point.

Regards,

Neeta Jain

Walter Buggenhout

Hi njain2@markem-imaje.com,

Thanks for sharing the screenshot! That is not a dashboard, but a scrum board - which is why I wanted to make sure what you meant initially.

My guess is that you put your estimates on stories. At the same time you have swimlanes on stories, which is why we're seeing subtasks as cards. To see the actual story points on stories, update the swimlanes to none.

To do so, go to Board settings > swimlanes and update the selected option to none.

An additional thing you may check - while you are in board configuration anyway - is whether the estimation statistic for your board is set to story points. You can validate that that in Board settings > Estimation.

Walter Buggenhout

One additional thing: there is no rollup of estimates at the top of each column in an active sprint. However, you can should be able to see the number of story points in to do / in progress / done statuses in the backlog view, alongside the title of your active sprint:

In my example my estimation statistic is Original estimate instead of Story Points, but if you configured that correctly in your board settings, you should see the same information.

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