How do you prevent users transitioning issues with no time logged?

Question

Hello,

I am currently looking to improve my Jira reporting, but the data I am getting out of Jira is pretty poor due to a lack of time being logged on Jira issues.

We are using Harvest as our main PM tool for logging time and are using the integration that logs time in Jira & Harvest, although some users do log only in Harvest which I want to discourage.

I would like to add a condition to my workflow whereby users can't transition issue from statuses/columns until there is work logged on the issue.

I have tried to do this with both conditions & validators in the workflow without success. The closest I have got is for all issues being unable to move stages with and without time logged so I'm clearly close but going wrong somewhere.

Can anyone point me in the right direction?

Cheers,

Connor

Brant Schroeder · Accepted Answer

You need to add "Validators" in your workflow step.  Make sure that you have a screen with the time tracking field on it so they can enter their time.

Please check https://confluence.atlassian.com/adminjiracloud/advanced-workflow-configuration-776636620.html#Advancedworkflowconfiguration-validators

You will need to select 'Field Required Validator' and then select the appropriate field in the next screen.

Szabolcs Kiss_4eej3y · Accepted Answer

I would create a new screen with "Log Work" field on it. Attach this screen to the transition and set the "Field Required Validator" with "Time Spent" as required.