Jira Service Desk Cloud portal invite email not sending
I turned off notifications, then added organizations and then added customers. None of those customers got an invite to the portal. I turned on the notifications added a few customers and they all received the invitation. I need to get all the customers invited to the portal. Service desk will not send them out. I have tried:
- deleting the customer and adding them again-- no workie why?
- tried to find reset password in the JSD cloud and not able
- at this point i would settle for a hard Generic link that I could send in a blanket e-mail that would force a sign in and new password
- the other articles and suggestions i found were for JIRA not the JSD cloud install.
I really need to find a solution here.
