Make Custom field Mandatory in 1 project only

Joao Borges_ch4uwn

Hi there

I am trying to make a mandatory custom field in only 1 project called DEVELOPMENT

Custom field is created and assigned to PROJECT DEVELOPMENT already. I am able to see this field while I am creating a new ticket

How could make this field mandatory ?

Thanks

Walter Buggenhout

Hi @Joao Borges,

You can do this in a couple of ways. If your project is using its own workflows (i.e. not shared with other projects), you could use a Fields Required validator to the create transition of the workflow associated with the issue type you are creating.

You can find out what workflow is behind your issues through Project Settings > Workflows.

When you edit that workflow:

1. Select the transition to the first status in your workflow
2. Select Validators
3. Click Add validator
4. Select Fields Required Validator and select the Team field as your required field
5. Publish the updated workflow

Or another option would be through the Field Configuration of your project. For that purpose, you would probably need to create a new field configuration and field configuration scheme, make sure that you make the field required in the new configuration and associate it with just your one project.

For more details on how to configure field configuration, see support documentation 

Though both options work, it depends a bit on your situation what comes out best for you. Field configuration would apply to your entire project. So if you have multiple issue types and only some of them need the field to be required, go with the workflow solution. If the field is required for all issues and you have e.g. 7 workflows in your project, the field configuration may work better.