Acces for specific groups in Jira Classic Software project

Question

Hi there,

So we have two classic software projects for two different customers. Then we have our company Software Project users who should have acces to all projects.

So we have Group A for customer A, Group B for Customer B en Group C for all our employees.

Somehow I manages to limit access for A and B to have acces to all other projects (happen to be Next-Gen Projects) but A and B can still see each other projects.

It seems the option People in Project Settings doesnt have any influence on limiting who has access and who doesn't.

Daniel Ebers · Answer

Hi Michael,

if I understand you right you are asking for a project which is a classic project but the settings on "people" do not seem to come through.

The settings are bundled to a "Permission Scheme"
You can find more information about them here:
https://support.atlassian.com/jira-cloud-administration/docs/manage-project-permissions/

I could imagine a wrong permission scheme is assigned to the project.

You always can use the Permission Helper, too - which provides Jira Admins a easy to understand overview which permissions are set for a specific user in a specific project for an issue:

https://support.atlassian.com/jira-cloud-administration/docs/use-the-jira-admin-helper/

Cheers,
Daniel

Trudy P Claspill · Answer

Hello @michael

With Classic JIRA projects, the ability to see the project is based on the Permission Scheme assigned to the project, and specifically the Browse Projects permission in that scheme. Any group, role, or user that has the Browse Permission in the Permission Scheme assigned to the project will be able to see the project.

For each customer project you will need a unique Permission Scheme that limits the groups granted the Browse Projects permission so that Customer Group A has the permission only in their own project and Customer Group B has the permission only in their own project.

A JIRA Administrator can modify the Permission Scheme assigned to the project, and modify/create Permission Schemes.