nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Unable to create issues or update status

Guy.thompson

I am unable to create new issues or update existing issues.

The create button exists but has no effect when pressed.

This is the same in both Safari and Chrome

Getting the following errors in Safari developer console.

Failed to load resource: the server responded with a status of 403 ()

Failed to load resource: the server responded with a status of 400 ()

[Error] Unhandled Promise Rejection: Unable to load bridge "quick-edit/init/create-dialogs" (anonymous function) promiseReactionJob

Can anybody provide a pointer / solution please?

Accepted answers

All comments

Daniel Ebers

Hi Guy,

welcome to Atlassian Community!

Is this happening lately or a longer existing issue? Are you aware of any changes made to your Jira instance?

Probably it is some kind of temporary issue which is gone after an hour or so.

Can you exclude you installed or updated any App latetly? I would like to exclude the cause is an App.

Cheers,
Daniel

Guy.thompson

Hi Dan, just started as of this morning (Monday), was working OK on Friday.

I've not installed anything in the JIRA instance.

No new apps or updates that I am aware of.

[Error] Unhandled Promise Rejection: Unable to load bridge "quick-edit/init/create-dialogs" (anonymous function) promiseReactionJob

[Error] Unhandled Promise Rejection: Unable to load bridge "quick-edit/init/create-dialogs" (anonymous function) promiseReactionJob[

Error] Unhandled Promise Rejection: Unable to load bridge "wrm/require" (anonymous function) (jira-spa.b9a559205bb02f54aa65.8.js:108:1155971) promiseReactionJob

Guy.thompson

Hi Dan

this has just been happening since this morning (Monday), everything was fine on Friday.

No updates to existing apps or new apps.

Daniel Ebers

Thanks for clarification. In the case you are sure nobody else made changes I would check if it will be gone in a few hours - if not you could have a closer look to the Apps. At the moment it look somethings needs to contact something "somewhere else on the internet" which is answering with error 403 / 400.

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