In the new Jira issue view, Labels only appear for Next Gen projects; they do not appear for Classic projects. Every configuration option we evaluate indicates that Labels should be visible, but they are not.
Hi @john_trasler
Where are you not seeing Labels for Classic projects? You may add them to the cards displayed in the Backlog and Board using the board settings.
Best regards,
Bill
Thanks Bill. They are not in the Issue view at all. According to the settings in the Project and the Board, they should appear; but they do not.
Thanks, John.
Are you using the new issue views, or the original? I just checked both and I still see labels.
You next step could be to use the Admin Helper to find your field. Looks like you are site admin so you should be able to try that. Here is the how-to:
https://support.atlassian.com/jira-cloud-administration/docs/use-the-jira-admin-helper/
If instead you mean the Labels drop-down on the board, which allows filtering, that is a NextGen feature. For Classic ones, you have much more control by creating your own Quick Filters under board settings.
Actually, they do appear in Epics. But not Stories, Tasks, or Bugs.
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