Unable to upload files into JIRA tickets

Question

I have encountered a problem where I cannot upload files into tickets.  This is a new issue that has occurred starting today.  I am wondering if and this will be resolved.

Angélica Luz · Answer

Hello @John Gomez,

Welcome to Atlassian Community!

There is an active incident in Atlassian Cloud that is affecting both Jira and Confluence.

For more details, please check our status page and also subscribe to the incident report to receive updates:

* Issues with media for Confluence, Jira Core, Jira Service Desk and Jira Software

Regards,
Angélica

Reneesh Kottakkalathil · Answer

Ji John,

Reproduce the issue and check the logs and share what you find.