This question is in reference to Atlassian Documentation: Manage users and groups
is there a way to integrate Jira Servicedesk(Cloud) with LDAP / AD on the cloud
No.
JIRA with LDAP on the Cloud is something Atlassian have looked at and said "no" to in the past, but it does come up a lot, and they've not quite shut the door on it completely. But, don't hold your breath for it.
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