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Automation for Jira smart value display field only when not empty

Ayelet Ben-Tzur

Hello,

I'm sending an email via automation for Jira. For each field appearing in the email I have a title and the field content, but I want them to appear only if the field is not empty. Meaning, if field xxx is not empty I will see

xxx: content

if it is empty, I won't see that row at all.

Any suggestions?

Accepted answers

Mark Chaimungkalanont

Hey there Ayelet

You should be able to use this format to display fields only when there is a value. The example below is for a field called "Select"

{{#issue.Select}}
Select: {{.}}
{{/issue.Select}}

You can use the same patterns for multiple different fields to only show the labels when you need to

Hope that helps!

All comments

John Funk

Hi Ayelet,

You would need to incorporate a series of Conditions to check check if each field is empty.

Bill Sheboy

Hi @Ayelet Ben-Tzur

There is no in-line if/else structure that you can use within the action Send Email, so the conditions John notes will help.

In addition, you could also use conditions with create variable to build up the message first, and then put them into the email message. CORRECTION: Sorry, as I just noticed you are using server version, so create variable doesn't exist yet for that one.

Best regards,

Bill

Ayelet Ben-Tzur

Thank you both!

If I can't use variables, conditions won't help me. I mean, I check if a field is empty in a condition and then what?

Is there a way to just add all the issue fields into the email's body, instead of calling them one by one and maintain them forever?

John Funk

Actually, that's what I do - I don't use any labels/headings for the fields, but just list the issue fields themselves.

It the scenario of using conditions, you would have If then else logic for each field is empty condition and then the email for that condition. You would have to copy and paste the email x number of times for each if statement though. It would get unruly with several fields but not with a handful.

Mark Chaimungkalanont

Hey there Ayelet

You should be able to use this format to display fields only when there is a value. The example below is for a field called "Select"

{{#issue.Select}}
Select: {{.}}
{{/issue.Select}}

You can use the same patterns for multiple different fields to only show the labels when you need to

Hope that helps!

Ayelet Ben-Tzur

WOW Mark, this is great! Works like a charm.

Thank you so much, you just saved me hours of work!

Ayelet Ben-Tzur

*editing*

Please ignore, I made a mistake time and time again so it didn't work. All good now even with checkbox field

______________________

@Mark Chaimungkalanont BTW, this doesn't work for checkbox field, I also tried {{#issue.customfield_xxxxx.value}} but nope.. any idea?

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