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How to find issues that do not show?

José María Guillén

We are creating tasks and they do not reflect on the proper list, even if directly reached does not show. However as we are linked to Slack the task shows properly there and it's the only way to access to the task.

Is there any limit or configuration that is blocking the tasks to show up?

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Nic Brough -Adaptavist-

What do you mean by "the proper list"?

My guess is that your list is a board, report or issue navigator view, all of which are determined by a filter or search, and the tasks you are creating are not selected by that search. But I can't be sure as I don't know what list you are looking at.

José María Guillén

Thank you Nic,

I mean is a no show in ANY list, even is I filter teaching with the issue code is still a no show in ANY list.

However I still can access the issue/task thanks to Slack, I can open it, edit and so forth. Regardless the issue/task does not show in any list (to Do, processing...) Absolutely not in any list, not even in particular in the one that should be.

It's quite intriguing.

José María Guillén

In fact, I checked the storage limit and we are not even close to 20% of capacity.

We have less than 300 issues/tasks

A team member thinks it might be related to the fact that the issues/task are not linked to an epic, however the other 200+ task/issues are not linked either and I can operate with them normally.

Nic Brough -Adaptavist-

What "list"? I can't work with just "list", I need to know where you are looking at to see this "list" so I can work out how it is defined, and hence how it might be excluding issues.

Are you in a board, looking at search results, a project report etc?

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