Dear Community!
I am started to write an integration with our software and I would like to start some questions and ask for some help about where I should start to search for more info.
- Would it be possible to write an app where I can save connection information like an URL then this app will use this info later while the user using it?
- Would it be possible to write an app that adds a button to the tickets and when this ticket pushed, it fires a soap call?
Can you please help in finding answers for these questions.
Thank you so much
Norbert Szolnoki