2 of mt team members cannot login in or reset passwor.
1. I sent invite
2. they accepted invite and signed up.
3. They tried logging in, an error pops up, incorrect login.
4. I check Jira admin and it still says they have not accepted the invitation yet.
5. I resend invitation.
6. thay sign up again, but Jira says user already exixst. use recovery link if you for got password.
7. Never receive recovery passwork.
I am stuck. I don't know how to add those users without deleting them. I have already assigned them tasks.
Thanks you for your answers.