Need help to change status on a swim lane

Question

I am trying to change the status in a swim lane. I am an administrator, but the "status" button is clouded. On other pages it's not even there. Anyone know how to help for this?

Dave LIAO · Answer

Also, can you check the General tab for me, and share what your board's filter is?

Feel free to anonymous the data by replacing any project name(s) with fake names.

Dave LIAO · Answer

@Debbie Rohovit - gotcha. On what other pages are you trying to add statuses? Are the "add status" and "add column" buttons normally there on those pages?

Have you ever been able to add a status to a board before?

Debbie Rohovit · Answer

If you look at the "add status" button by the "add column" above the chart (to the right) you can see it's clouded out. On other pages where I am trying to do the same thing, that clouded "add status" doesn't even show up.