Can anyone help me troubleshoot this:
If someone tags me in a comment on a ticket that isn't assigned to me, I do not receive an email notification. This has caused me to miss seeing tickets where I need to input something on.
If I'm assigned a ticket, I do receive an email notification.
I haven't been able to find settings anywhere to ensure I've got the right notifications turned on or if this is a Jira Bug. It's been happening for a few months now, but its' never happened previously.
Update: I did find settings where I could see my ticket notification settings "Get email updates for issue activity when" and the "Someone mentions you" box is checked.
I've unchecked and re-checked it to see if that helps. If anyone has any other advice, please let me know.
