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Unable to make Kanban backlog by drag and drop.

Chris Taylor_16j5j1

I am unable to make a Kanban backlog.

When I go to board settings > Columns I am trying to drag the 'Backlog' column to the 'Kanban backlog' column, onto the landing zone where it reads "Drag a status here to enable". When I release the mouse after a drag the 'Backlog' column returns to it's original position and I do not have a Backlog menu item created.

What am I doing wrong? How can I create a backlog please?

Thank you

Chris

Accepted answers

Chris Taylor_16j5j1

After a few hours of using this new Kanban project a message popped up suggesting that I could create a Backlog, so I clicked the link in the message and the Backlog has now appeared.

All comments

Sajit Nair

Hi @Chris Taylor , welcome to the community,
There might be other reasons but what I can think of top of my head is that the workflow in the backend (JIRA) could be causing such issue.

Going in detail, there might be issue as Backlog status and kanban backlog coloumn mightnot be working correctly in your board.

If possible, please provide more details with some screengrabs for members to be able to answer your question.

Chris Taylor_16j5j1

I am using Simplified Workflow and the Column Constraint = none. Hope that helps.

Chris Taylor_16j5j1

After a few hours of using this new Kanban project a message popped up suggesting that I could create a Backlog, so I clicked the link in the message and the Backlog has now appeared.

Niclas Eriksson_1gull2

If anyone else finds this by googling, you need to move the status from "unmapped" to backlog first. That is, if the status is already mapped - press the delete button to unmap it!

Jovana Jakovljević_xe0q4x

Hi guys,

I have the same problem. Cannot drag and drop status to Backlog, nothing happens. Any suggestions?

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