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Why aren't changes to workflow reflected in sprint?

Matt Richards

I just updated a workflow. Specifically I changed the Category of four Statuses from "In Progress" to "Done". These edits are now live. When I view my workflow, the categories are correct. I have confirmed that the workflow is being used by the project in question.

When I view individual Stories, the Categories are correct. The problem is, when I look at the Sprint Report, the Stories that have Statuses which should now be considered "Done" as their Category, are still reported as being "In Progress".

https://sixcycle.atlassian.net/secure/RapidBoard.jspa?rapidView=3&projectKey=SCB&view=reporting&chart=sprintRetrospective&sprint=152

Also, when I look at the Category totals represented by the gray, blue and green icons at the top of the sprint on the Backlog page, the totals are incorrect. The point values that should be Done are shown as In Progress.

Why haven't the changes that I made to my workflow affected this sprint?

NOTE: It is the current sprint. I'm wondering if workflow changes aren't applied to the current sprint, and my changes will be applied to the next sprint.

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Bill Sheboy

Hi @Matt Richards

I think you may be correct that changing the status category of a status to "Done", for an item which is already in that status, may not be reflected. Frankly, I am surprised if it does work that way as in many other ways Jira does not appear to accurately reflect what the workflow *was* at a point it time; instead it does *now*.

Have you tried to move an issue backwards in flow and then forward again to the status? That may correct the measures.

Best regards,
Bill

Matt Richards

Hi Bill,

I have created an entirely new issue and moved it through the workflow to test the thinking that pre-existing issues were not updated by the change to the workflow, and the new issue is also not reflected properly in the story point totals or the sprint report. So, it would appear as though the problem is not "issue-based" and may have more to do somehow with the relationship between the workflow and the sprint as a whole.

Matt Richards

As a follow up... I also created an entirely new sprint to see if the workflow changes would be honored there, and they are not. To be honest, I thought they would be!

At this point I'm wondering if there is some other configuration change that needs to be made outside of the workflow.

Matt Richards

I've also just noticed that Columns in my "Column management" view which contain only statuses with the "Done" category are still showing the blue "In Progress" color. Might there be a column setting that needs to be updated?

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