How to integrate or create issues from Sugar

Question

Hi All!!!

today I have some questions.

We have a team that is using Sugar.

They do not want to create issues in Sugar and then in Jira (as separate actions)

Her may questions:

1. Is there any way for them to create issues using an api?  if yes, what should be the api that they have to call, and which are the parameters, Do I have to configure anything from Jira Side.

2. by the other hand, I want to know if there is anykind of integration between Sugar and JIRA to create issues in jira and sent to Sugar or viceversa.

Thanks in advance,

Ro

Rosana Casilli · Answer

So this pluggin let you to create issue in jira from Sugar?

and what about an api... could it be possible for them to create issue using an api?

Jack Brickey · Answer

I used to use a plugin within Sugar from FayeBSG. It worked for the most part but in the end it had a few quirks and required upkeep. That coupled with the fact that we really were not getting the value out of it we let it expire. Worth a look though.