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How to remove team member from JIRA SOFTWARE[FREE]

Arjun Misra

Hey --

I have project and we are using Jira Software. I temporarly added two members to view the board. I would like to remove them now but I can not seem to remove them. I only can add people. I am an administrator on the project but since it is a free version all members are admins.

Is there an option I am missing? How do I remove them from the project?

Thank you!

Accepted answers

All comments

John Funk

Hi Arjun - Welcome to the Atlassian Community!

Is this a Next-gen Project? Or a Classic Software Project?

Arjun Misra

Hi John --

Thank you for the welcome!

It is a next-gen project

Thank you,

--Arjun

John Funk

You should be able to go to Project Settings > Access and remove the user from access to the project.

Arjun Misra

I do not see the remove option anywhere is plan site. Maybe I missed it?

Here is a couple of screenshots:

Screen Shot 2020-11-06 at 1.50.24 PM.png

colin_j_connelly

I have to agree with Nick. An inability to remove someone from a project or even change a user is something that would have impacted my decision to recommend this product if I had known about it. I work in governments in countries with extremely low budgets and no access to a credit card. Any software with recurring costs simply does not get the invoice paid on the second payment. This product was helpful as a free tool but this limitation in the environments I work in will have me looking for alternatives. Forcing someone to start an entirely new project to change a user is absurd, assuming that is even possible using the existing email addresses.

John Funk

It’s like any other software, you have to pay for full features. You can’t expect a free piece of software to do everything you want it to do. You can make the user an active and they will not have access to the project.

Nick Nifadeff

How can removing a new user within the user cap be a feature?

It's clearly a bug, a negligence, a dont-give-a-shit attitude. Feature could be adding AND removing a user.

If Atlassian feels too stingy to give a usable access for free to its products, remove this free tier plan. But don't call this basic functionality "a feature".

colin_j_connelly

I think you missed my point. My issue is making free users aware of this limitation at decision time, not the limitation itself.

And, I would never expect free software to "do everything you want it to do" but the ability to change a user on a short list of users is one of those things I would consider basic functionality. But that's me. Simply because changing a user in the free version actually means deleting your entire project and starting the entire project again with a new user list. Which is perhaps something free users should have awareness of before deciding to engage the free version of this product.

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