Is it possible to make a Kanban bord for a servicedesk project?
Yes,you can add tickets from a service Desk Project to a kanban board but you still need a software license to work with the board.
Yes, I have done that several times.
Just create a board (or copy an existing board) and then create a new filter for that board that references the JSD project.
The only drawback is that you cannot link the board to a Location for a JSD project. It has to be linked to a classic project. So I have a generic classic project called JSD Default and I use that as the location.
Thank you.
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