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Can Project Admins manage Workflows in Classic Software Projects?

Dharmesh Barot

Hi,

It looks like Project Admins cannot modify workflows even if the workflows are not shared with other projects.

This is becoming very inconvenient and a cause of frustration for project teams and IT due to the unnecessary conflict it creates.

Please advise on the best way to solve this.

Best,

Dharmesh

Accepted answers

Paul Mata_lbqsd9

@Dharmesh Barot

From the Atlassian documentation about workflows:

As a project administrator, you can only edit a workflow that belongs to your project if:

you have the Extended project administration permission, which is enabled by default (you can check that in Project settings > Permissions),
the workflow isn't shared with any other projects (it's only available in your project),
the workflow isn't the default Jira workflow (no-one can edit these workflows).

The workflow not being shared with another project is what I have seen as the most likely cause of the project admin not being able to manage the workflow for their project. Based on your original post, it sounds like you have already eliminated that as a cause, so you should check the other tow possibilities.

All comments

Paul Mata_lbqsd9

@Dharmesh Barot

From the Atlassian documentation about workflows:

As a project administrator, you can only edit a workflow that belongs to your project if:

you have the Extended project administration permission, which is enabled by default (you can check that in Project settings > Permissions),
the workflow isn't shared with any other projects (it's only available in your project),
the workflow isn't the default Jira workflow (no-one can edit these workflows).

Dharmesh Barot

Thanks for your speedy response, @Paul Mata

I was not able to find Extended project administration permission, but found this

Screen Shot 2020-11-02 at 10.13.26 AM.png

Is this what you meant?

Paul Mata_lbqsd9

@Dharmesh Barot since you are on Jira cloud (sorry, I didn't notice that first time), it looks like this is an ongoing problem that hasn't actually been resolved yet. I suggest you vote for the suggestion made back in 2016 that Atlassian still has marked as "GATHERING INTEREST".

Maybe now that Atlassian is pushing more customers to cloud, they might start looking at implementing more of these feature requests (especially for things that already exist in the server version).

Dharmesh Barot

It's ok. Thanks for confirming it's not available on Cloud and sharing the link to the suggestion. I've voted at the link you shared.

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