ScriptRunner Send Notification Post Function Formating

Matt Noe

I've created a post function send notification via ScriptRunner, but the output formatting is less than desirable.

Everything within the script runs together, and for some of the fields, I see the URL for the fields.

Is there a way to prevent the URLs from showing? 

Is there a way to format the output so it doesn't write in one blob (does HTML code need to be part of my script?)?

I did make one attempt to correct both problems based on another article in the community which is in my Primary Domain info.

My script:

def fields = get('/rest/api/2/field')
.asObject(List)
.body as List<Map>

"""The request ${issue.key}, requires an initial estimate by ${((List)issue.fields.customfield_10133)}.

Primary Domain: <%out<<issue.getCustomFieldValue(com.atlassian.jira.component.ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("Primary Domain"))%>

Applications: ${((List)issue.fields.customfield_10127)}

Business Requirements: ${issue.fields.customfield_10126}

Regards,
JIRA Team"""

 

Email Output:

The request CBE-8633, requires an initial estimate by [[self:https://mysite.atlassian.net/rest/api/2/customFieldOption/10139, id:10139, value:Accenture]]. Primary Domain: <%out<<issue.getcustomfieldvalue(com.atlassian.jira.component.componentaccessor.getcustomfieldmanager().getcustomfieldobjectbyname("primary domain?))%=""> Applications: [[self:https://mysite.atlassian.net/rest/api/2/customFieldOption/10307, id:10307, value:GEP - P2P]] Business Requirements: There is an issue in which the accounting codes aren't coming over correctly into Great Plains, I've attached a recording of the issue. Debbie Felix mentioned that this issue was already fixed for the CBI instance but, the issue is still happening in the CBT, CBV, and Retail instances. The CBI issue that was fixed was under ERO 10031, I've attached an email thread from Debbie discussing this ERO with the Accenture team. Regards, JIRA Team 

Kristian Walker _Adaptavist_

Hi Matt,

Thank you for your question.

I can confirm in your script above that when you are gteting the custom fields that you are just returning the whole custom fields and not the properties within them which is why you see a whole URL.

You will notice in the object that this returns that the fields have a value paramater stored inside them which stores the value of the field and you should make sure you access the value paramater when getting the field in order to display just the value in the email. 

As an example using the Applications field this means you should get the value out of it by changing the line to be similar to Applications: ${issue.fields.customfield_10127.value}

Also, I notice for the Primary Domain field the code you have here is for Jira server as this calls the Java API and will not work so this will just print this as a string and you should update this to access the Primary Domain or Applications field in a similar way to how you access the customfield_10133 field.

Finally, I can confirm that you can specify HTML in the message to format this as you require.

I hope this information helps.

Regards,

Kristian