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Video Attachments Disable Autoplay?

Grant Rogers

Is there a way to disable attachments that are on issues from autoplaying? During our daily standup when clicking on an issue any video attachments begin to autoplay and the sound is often distracting. I know there is a plugin you could use on your browser, but we would prefer to have this as an option in JIRA Cloud?

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Yevgen Lasman_v96izq

Interesting! So you're saying that if you have a video in the attachments and you switch to an issue it starts to play automatically without you even clicking in the video?

Grant Rogers

Yes, that's exactly what is happening. We are on the kanban board and clicking on an issue will bring up the side panel view at which point any video attached will begin to play. Given that view is limited it's difficult for the presenter to find the attachment to stop the playback.

Yevgen Lasman_v96izq

This is weird. I tried several formats (MOV, MP4, AVI) and none of the is even displayed as a video. But just to confirm — we are talking about attachments, not videos embedded into the Description or Comment fields, right?

Screen Shot 2020-10-27 at 13.52.41.png

Tara L Conklin

We are also on Jira Cloud and having this autoplay issue. However, for us, it only happens on certain issues with video attachments and the issue is in the filter list view. It does not happen when directly opening the issue.

I don't see an auto-play setting in Jira and why this is now happening, and only with some videos.

Yevgen Lasman_v96izq

Do you mind to share the screenshot of the view where it happens? I tried multiple times but it never starts a video for me in either Chrome, Firefox or Safari. It could be though a plugin or option set in your browser to play video automatically… or in my, not to play anything automatically.

Grant Rogers

I believe Yevgen may have been correct with the embed vs attachment. Videos that are embedded will autoplay and it appears videos added as attachments will not. Going to proceed with some more testing.

Sebastian Lehrack

This issue still persists. I was able to reproduce this in Chrome like this:

Have an issue with video in the description.
go to the 'Advanced Issue Search', have that issue in your search results.
ensure the shown columns show the issue description.
hear voices/sound.

I find this debatable behaviour, besides the fact that this is highly confusing. To my understanding the browsers autoplay policy only allows such a behaviour after the user interacted with the page somewhat explicitly. I find this rather interesting that this possible here. It seams to me that listing the issue is sufficient to pass the interaction barrier of the browser, despite the fact that when i'm loading the issue itself/directly, the video does not autoplay. With the later, the behaviour is at least inconsistent, i would expect the same behaviour of content in the issue search and the issue direct/detailed view.

I would love to see some progress on this topic.

Best Regards

Becky Klein

This problem persists. It is distracting and interruptive.

Please fix this!

Ryan Gill_opa5vl

This is still a thing and is extremely annoying and distracting.
Please fix this, Atlassian.

Jaimie Konetchy

This is still an issue. It's been 5 years. Please fix it.

Ivan Korniienko

26 Jan 2026

Apparently, this is still an issue. Videos embedded in the comments are still playing automatically when you open a Jira ticket in your browser. There is no way to disable this behaviour in Jira settings.

Workaround: disable media autoplay in your browser (either in browser settings or browser flags, depending on your browser)

Sebastian Lehrack

Reading my years old comment again: opening the issue directly did apply the auto-playsetting/policy correctly. However, having an issue with media attachments in a search results list ignores this autoplay setting/policy. That is the issue i see here.

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