Wrong sorting by the custom field in Next-gen project

Alexander Developer

I use Jira Cloud. My project has next-gen type.

I have created a custom field. The automation rule makes a timestamp at this custom field when a task moves to a certain Status. When I try to select sorting advanced filter by this created custom field, I get the message this custom field isn't applicable for this project or issue type.

I checked, this custom field is in Global scope and exists for all issue types. I tried to select any type of custom field - the result was the same).

What thing could be the reason for this unsuccess?

John Funk

Hi Alexander,

Custom fields created in Next-gen projects are only for that project are not included in the list of shared Custom Fields (Settings > Issues > Custom fields). So any fields found there cannot be used with a Next-gen project.