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How to change display name

JRodney Estrada

Hi Everyone,

A user would like to change his Jira display name (remove middle name) but Jira accts are controlled through Azure AD. Is it correct to conclude that the display name has to be changed in his Azure AD profile? If not, how is this accomplished?

Much appreciated,

Accepted answers

Prince Nyeche - ELFAPP

Hi @JRodney Estrada

it seems your account Full name is being managed not on Jira but by your SSO provider (Azure). So changes should be done there. However the user can change the Public Name here

All comments

Prince Nyeche - ELFAPP

Hi @JRodney Estrada

it seems your account Full name is being managed not on Jira but by your SSO provider (Azure). So changes should be done there. However the user can change the Public Name here

Prince Nyeche - ELFAPP

Just to add this is Public name on the link above

JRodney Estrada

The linked worked for me so hopefully it'll work for the user too.

Thank you! @Prince Nyeche - ELFAPP

Prince Nyeche - ELFAPP

Hi @JRodney Estrada

Glad to hear that, if the above answered your question; kindly accept the answer, so other users can know the solution.

markygoldstein_persistent

I still think this should be improved. A User should be able to edit his details, and as an Admin I should also be able to edit his Firstname Lastname.

Matias Bolyos_slk6tg

I have the same issue. User XY wants to change their name to XYZ. When I try to edit the details in Jira, the options are locked, since the name is managed by the Identity Provider, Azure AD.

When I check the user in Azure, their name there is already XYZ. Why is the new name not being carried over to Jira?

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