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Create a new issue in JIRA when an item is added to a SharePoint list

Katie Holmes_ve7v1f

Has anyone been able to create a new issue in JIRA when a SharePoint list is updated or changed?

I am trying to achieve this but need to find information on how to fill out the JIRA data form (see attached). Need assistance on understanding how to complete this in order to use Power Automate to connect the list to JIRA. JIRA data form_use with powerapps.jpg

Accepted answers

Dario B

Hi @Katie Holmes ,

Welcome to the Atlassian Community!

From what I can see you have to enter the following data:

A name you choose for this connection
Your Jira base URL. For example https://something.atlassian.net
The email address of the a user that you have created for this integration (you can also use the credentials of an already existing user but this is not advised since then you won't be able to distinguish the issues created by the integration from the ones created by the user)
The API Token associated to the user account configured in previous step. For details see: https://confluence.atlassian.com/cloud/api-tokens-938839638.html

I hope this helps.

Cheers,
Dario

All comments

Dario B

Hi @Katie Holmes ,

Welcome to the Atlassian Community!

From what I can see you have to enter the following data:

A name you choose for this connection
Your Jira base URL. For example https://something.atlassian.net
The email address of the a user that you have created for this integration (you can also use the credentials of an already existing user but this is not advised since then you won't be able to distinguish the issues created by the integration from the ones created by the user)
The API Token associated to the user account configured in previous step. For details see: https://confluence.atlassian.com/cloud/api-tokens-938839638.html

I hope this helps.

Cheers,
Dario

Thorat_ Nikesh

Hi Dario,
We have tried it but, getting below error
Error : Test connection failed. Details: The remote name could not be resolved: 'jiratest.life.pacificlife.net'

I think it's because Jira is internal workflow is public.
So, what will be the solution for the above error?

Thanks,

Dario B

@Thorat_ Nikesh ,

Please notice this thread is against Jira Cloud, while you are using a self hosted instance that does not seem to be reachable from the Internet and that's why you get the error.

In order to make this work:

Sharepoint needs to be able to communicate with Jira
Being this on Jira Server, you need to authenticate using username and password instead of email address and api token.

Thorat_ Nikesh

@Dario B ,
Thanks for your comment. May I know, how to setup the username and password authentication on it?

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