trying to set up different customer portals based on the service provision to our customer organizations. the portal ideally will limit the kind of issues the customer can select from
Hi @Tendo Support
Welcome to the Community!
You cannot set up different portals for each customer organization.
What you can do is limit who can raise a ticket in each of your service desks, that way the customer will only see portals they are allowed to raise tickets in.
Hope that helps!
Regards, Liam
via your advised solution can we limit the portal groups that different customers can see and access
Hi
Yes, it would.
Below article should be of assistance:
https://confluence.atlassian.com/cloudkb/how-to-restrict-customers-access-to-specific-projects-only-in-jira-service-desk-cloud-815566896.html
I am requesting a feature that will enable this so please vote and comment so Atlassian looks at it https://jira.atlassian.com/browse/JSDCLOUD-11512
It looks like you're new here. Sign in or register to get started.
