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Help with Automation - add label where custom field changes from specific text (supplier name)

Ben W_56r2kn

Hi all,

Any help with the following would be appreciated. I want to insert a label whenever a custom field (supplier name) changes from a specific supplier to anything else. I have got:

When field value changes for (supplier) ...

If supplier equals X ...

Then Edit Issue Fields (Labels)

However, this only inserts the label when the supplier name changes TO the supplier in question. I need a way of triggering the label insertion when supplier name changes FROM this supplier to someone else.

Thanks.

Accepted answers

Guilhem Dupuy

Hello,

You can access the previous supplier name using the Smart Value {{fieldChange.from}}, that you can use in a JQL condition for instance.

Let me know if it helped or not,

Guilhem

All comments

Guilhem Dupuy

Hello,

You can access the previous supplier name using the Smart Value {{fieldChange.from}}, that you can use in a JQL condition for instance.

Let me know if it helped or not,

Guilhem

Ben W_56r2kn

Thanks @Guilhem Dupuy

I can insert a condition 'If issues matches JQL' but I'm failing to format the JQL correctly. The custom field is called Supplier. So I'm thinking it should be {{SupplierChange.fromSupplierName}}. Any further help much appreciated. Thanks.

Guilhem Dupuy

The smart value which returns the changed value is {{fieldChange.from}} independently of the name of your field.

However, this smart values returns the raw value, if you want it to display a specific type like a String for instance you should rather use {{fieldChange.from}}

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