Include Filter Results In An Email Template.

David Pontarelli

Hello!

 

Is it possible to put filter results into an email template? We don't want to simply use the subscription option. We want to send a daily report of all the walkthrough tickets for our server room. We want to use an email template because we want to be able to also list known exceptions in that email so we know issues to ignore.

 

I haven't been able to find any information on how to do this so figured I'd see if anyone may be able to help me out.

 

Thanks!

Angélica Luz

Hello David,

Welcome to Atlassian Community!

The filter subscription email is currently not possible to customize. Checking for similar cases, I also didn't find an add-on that would send this type of notification.

There are some feature requests suggesting improvements for that:

• Filter subscription should take the column disposition defined on 'Filters'
• Customize Filter Subscription Subject/From email
• Provide more customization for filters & subscriptions such as notes, 'from, importance, etc.

Please, click on vote and watch to receive updates about the features.

Regards,
Angélica