Jira Reporting across multiple team boards - Possible?

Jim Doyle_9nbuxm

Hello, I'm currently a project manager at a tech company responsible for creating tickets and issues and assigning them to different teams within the company. Within each ticket we have subtasks and linked tickets corresponding to the assets we're creating. The tickets are assigned to different kanban boards, based on team. However, all tickets are created by the 6 people that are on the marketing campaign team. Is there a way to generate a report to see the total number of tickets created by our team or individual users over a certain period (quarterly review) - any help is greatly appreciated. 

Guilhem Dupuy

Hello Jim,

If I understood correctly what you want to do, you can achieve it using a "Filter results" gadget (or a "filter count" gadget), which displays / counts the tickets corresponding to a specific query.

You can specify the Query in a filter that the gadget is going to use. You could use one of the following JQL query in your filter (issues created between the beginning of January 2020 and the end of March 2020) :

• creator IN (User A, User B, User C) AND created >= 2020-01-01 AND created <= 2020-03-31 
• creator IN membersOf("Name of you User Group") AND created >= 2020-01-01 AND created <= 2020-03-31 

 

Let me know if it helped or not,

Guilhem