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"Complete Sprint" and "Start Sprint" not accessible for me, but are for other users

Jeff Leuschner

We have a project that was recently set up to where I was set up as the admin for the project.

When I go through to Start the sprint or complete the sprint, the items is greyed out.

There is another person on the project that can access that.

In looking at the permissions, we have identical permissions on the project.

What could be going on?

The permissions on the project that I have

"Administrator, Developers, Project Lead, Project Watchers, & Users"

Accepted answers

All comments

Mikael Sandberg

Check your permission scheme used by the project, there is one for Manage sprints. And also make sure that if your board is spanning multiple projects then you need to have the manage sprints in all those projects for it to work.

Jeff Leuschner

So I checked the permission scheme and it says "Project Role (Administrators) & Project Role (atlassian-addons-project-access)"

I have that "Administrator" role.

As far as spanning multiple projects, I'm not aware that this project does this. I didn't set up the project but the admin who set it up set it up from scratch. Is there a way to check that and know that this project doesn't span multiple projects?

Mikael Sandberg

If you go to Board settings > General, look at the filter used by the board, if it is only looking at one project that project should be mentioned in the filter. But even if the project is only spanning one project you could have other projects in it if a user by mistake selected the wrong sprint.

Jeff Leuschner

Thanks for the response.

That's not it. The filter is only using this project.

As far as selecting the wrong sprint, I don't see that either. I can go to the same machine as that of my counterpart and he can complete the sprint and I cannot.

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