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Dashboard or Report to show percentage of overdue before resolution

Sujaira Moughawiche_7j4wwu

Hello,

Is is possible to show a pie-chart or two dimensional chart displaying the percentage of all issues that were overdue before they were resolved.

Something like: # of issues overdue before resolution vs # of issues resolved on time.

Or maybe a way to create a JQL filter that looks for issues where the Resolution Date > Due Date. Is there a way to do this without Script Runner? Is there another plugin?

We are using a Next Gen project.

Accepted answers

Michael Raj_18ewee

Hi @Sujaira Moughawiche ,

You can do this by collecting data via API and checking changelog for the last status before resolution.

But I don't know if you can create such chart in Jira directly.

Best

Michael

All comments

Michael Raj_18ewee

Hi @Sujaira Moughawiche ,

You can do this by collecting data via API and checking changelog for the last status before resolution.

But I don't know if you can create such chart in Jira directly.

Best

Michael

Sujaira Moughawiche_7j4wwu

@Michael Raj Is there any chart to show the performance per assignee or overall? Most of the reports on Next Gen project are based on sprints but we are not using sprints.

Michael Raj_18ewee

Sorry @Sujaira Moughawiche , I don't use them so I cannot help.

Best

Michael

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