Project filter issues do not show on Kanban board in Jira cloud

Question

My Kanban board under general has the below filter:

project = A1B AND issuetype in (Bug, Issue, Story, Task, Sub-task) AND status in (Blocked, Done, "A1B Review", "In Progress", QA, "Ready for Creative", "Ready for ID Team", "Ready for Publish", Review, "To Do") AND "ID Status[Dropdown]" in ("Concept Locked", "Final Locked", "In Development", "In Production", "In Review") ORDER BY created DESC

Under Column Management, I see issue count in their corresponding status example status Ready for ID team shows 10 issues

Problem - On the Kanban board these 10 items do not show

I have checked workflow, custom fields, screens associated and lastly the subfilter shows :fixVersion in unreleasedVersions() OR fixVersion is EMPTY

Even if i delete the subfilter and try same results as highlighted in the problem

What am I missing, I want to see my issues on the KanBan board. It was working at some point and not sure what happened

Thanks

G

Petter Gonçalves · Answer

Hello @SkillUp Jira

Thank you for reaching out.

Additionally to @Chris Buzon suggestion, please try the steps below as well:

* Check if your board is configured with any swimlanes under board settings > Swimlanes. Some swimlanes can hide issues from the board, so select "No swimlanes" and check if the problem still reproducing
* For which column the status containing the 10 issues are mapped on the board?
* If the issues are not returning in the filter itself, please check if they are not added with a Security level

Let us know if this information helps.

Chris Buzon · Answer

A question for you - when you paste that main JQL query into a search, do those 10 issues show up in the search results?  I think the answer will be yes, but I want to confirm.

This could be an issue with the subfilter, or potentially with quick filters.

Do you see the project specifically in the "Projects In Board" area?