Can I clone a Template with all the issues in Next Gen?

Debi.Damas

I am trying to use Jira to create implementation Epics for each customer with the same steps in the process.  I created a template customer and tried to clone it.  While the name saved, none of the issues were cloned despite my choosing to clone attachment, which is really not the same as issues.  I still have to add all the issues.  

This to me should be something that I should be able to do if the process is repeatable.  

Am I wrong?

Jack Brickey

Disclaimer: I don't use NG much and certainly not for this specific suggestion. While I know it will work for Classic I'm unsure if there are any NG - automation limitations that would preclude the solution or not.

I would recommend you use Automation to create this 'template' and run it when you want. Specifically I would suggest doing so as follows...

Trigger - issue created

Condition - JQL issuetype = Epic

Condition - JQL some other unique thing e.g. labels = new-client-template

Action - create issues to meet your needs

when you want to create another one of the epic trees simply create the Epic and set the condition to ensure the automation succeeds, e.g. my suggestion for label. The reason I suggest this unique condition is so that you don't create the tree for every epic you might create in the project.