Is it possible to import Word document with pictures?

Question

I tried to import Word document as a new page.

All pictures lost.

How can I import a document with embedded pictures, drawings, graphs?

Alex S_in0y8b · Answer

I found that problem happens if Word drawing tools were used when creating the document: Drawing Canvas, textbox, lines, callouts ...

Diego_88dj6o · Answer

Hello @Alex S !

I tried to replicate the behavior you are experiencing but was unable to do so.

If I import word files as new pages, the images are correctly displayed. The error (lost images) comes up if I use the option to replace the existing page, like what is described here:

* [Confluence Cloud] Image not displayed during Import using Replace option

With the behavior described in the ticket above, I would like to ask you a few questions:

* What file type is used in your word file? (doc or docx files)
* How many images do you have in your word file?
* What is the image format”(png, jpg, gif)
* Are you still being affected by it?

Let us hear from you!