Add existing customer users to an organization

Question

Hi,

I created a SD and invited a bunch of customers.

Later I created an organization but I can't pull them into it.

The only option I see is inviting them again to the SD but I don't want them to received another email.

Any idea of how I can add those customers to the organization?

Thanks

Ismael Jimoh · Answer

Hi @Alberto Rodero Orts

Like @Liam Green mentioned, when a user is added to an organization there is no event firing to say a user has been added to an organization and his suggestion of testing it with your account is one I also agree with.

Welcome to the community.

Liam Green · Answer

Hi @Alberto Rodero Orts

Welcome to the community!

From what I have read it does not send a notification, even if it tells you that it will.

If I were you I'd test this out for yourself before doing it with live customers.

Hope that helps,

Regards, Liam