Copy projects from one server to another

Cindy Johana López Poveda

Good afternoon,
At present I am copying a project from one server to another, a copy was made to do the installation and that would bring all the data of the projects that are managed, however, once the installation is done and when verifying the flows of these they bring some errors, that do not let the projects be functional.
The logs were verified, but they do not bring errors related to workflows

Petter Gonçalves

Hello @Cindy Johana López Poveda

Thank you for reaching out.

I understand that you are trying to migrate projects from one instance of Jira Server to another, however, some errors are returned during the process. Is that correct?

Please, provide us with the information below so we can properly troubleshoot your issue:

1. I see that you mentioned that are migrating issues from a server to another, however, I see that your question is tagged as Jira Cloud. Can you confirm if you are using Jira Server or Cloud?
2. Can you please provide us with the steps you are taking to migrate from one instance to another? Are you following any specific documentation?
3. What are the errors returned when the migration is finished? Can you provide us some screenshots with more details of the error?

Let us know if you have any questions.