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Copy the Tasked Team from an Epic Link to all linked tickets

tscoggin

We use the Epic Link field on all of our tickets. I'm trying to, On Creation or On Update, pull the linked Epic's tasked team to the linked ticket. I'm not having any luck. It looks like you may have to actually create a relationship link between them to get this to work which would take a lot of time.

Ideas would be great!

Accepted answers

Trudy P Claspill

Hello @tscoggin

Welcome to the community.

Can you provide more details about how you have already tried to accomplish this?

You should be able to use the built in Automation tool to create an automation rule similar to this. The field selected to be edited would be the field you use for "tasked team".

Screen Shot 2020-09-28 at 2.58.55 PM.png

All comments

Trudy P Claspill

Hello @tscoggin

Welcome to the community.

Can you provide more details about how you have already tried to accomplish this?

You should be able to use the built in Automation tool to create an automation rule similar to this. The field selected to be edited would be the field you use for "tasked team".

Screen Shot 2020-09-28 at 2.58.55 PM.png

tscoggin

@Trudy P Claspill Looks like it may be because the field I'm trying to copy isn't available for some reason. Will update ticket when I find out why that is.

tscoggin

@Trudy Claspill It was some sort of permissions that could only be performed by someone else. Thanks for the assistance.

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