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Number field doesn't appear in filter Gadget

Mirco M

Suddenlty number fields have disappeared from our Gadget and cannot be added. I had them in the result since few days ago.

I can see the field in the drop down menu but when I save it, it won't appear in the result.

I attached a video of the issue.

https://www.loom.com/share/02fce84cfd624f778d2359b788e1dadf

The same field is available in existing gadget but when I try to add to a new one it won't show.

If I try to create the exact same gadget with the same fields, the TTV column won't appear in the dadget.

2020-09-26 17_50_05-Integration Dashboard - Jira.png

Accepted answers

All comments

Deepanshu Natani

Hi @Mirco M

It can happen if you have recently renamed your custom field.

Have you recently added "€" symbol to your field's name? If yes, that's the reason you are facing the issue.

Try removing the symbol from the field name and your issue should get resolved.

Mirco M

HI @Deepanshu Natani

thanks for you answer. I haven't renamed the field so I would not know why it's not appearing. I've tried with other number field and it looks like the gadget doesn't like the type number.

Yoann LEGRAND GM

Hi @Mirco M ,

I have the same issue today, do you found any solution ?

Thanks in advance,

Yoann.

Mirco M

Unfortunatelly not.

Yoann LEGRAND GM

Thx for you reply , I open a request to Atlassian .. Wait & see.

Yoann LEGRAND GM

@Mirco M

I just found a tips.
I had a same name like you : with " € " : "Estimation in €"
I changed name field : "Estimation in euros" , but the bug still here.

I try to create a New field Numeric like "Estimation euros" , not rename but create a new field.
This last field appear in filter gadget....

I imagine Jira keep the € in history/cache ... or something like that ...

I keep my request to Atlassian open.
But if you use case is emergency , this workaround works

Mirco M

Intersting.
I had other numeric fields without currency but still did not work.

I will try but how do I migrate all the existing value to the new attribute?

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