Backup restore Jira

Vinicius B. Dezan

Hello,

We have a question about restoring Jira backup.

I will explain our scenario, we generated a Jira backup with the automatic-cloud-backup powershell script.

We wanted to test this backup, so we created a new cloud account and a new structure at Atlassian, and we would import this backup into it, to simulate the result of the backup.
However, we have the following doubt, if I import, am I at risk of transferring / migrating from one cloud to another?

If I lose or have the accounts migrated from the platform from one account to another and I lose access to the old cloud?

Thank you very much for your attention
Best regards,
Vinicius Dezan.

Petter Gonçalves

Hello @Vinicius B. Dezan

Thank you for reaching out.

The restoring of a Jira Cloud backup in a different Jira Cloud site is basically a copy of data and user accesses, so you will not lose any access in the previous source site from where you exported the backup file.

If you have Cross-application links in the backup (links to a source file/page to an external application, as bitbucket), the system will ask if you want to link the issues in the new site to those external sources. If you choose yes, both of your Jira sites will be linked to those external sources.

In other words, no changes will happen in the Jira Cloud site where you extracted the backup from. For more information about data restoring, please check the documentation below:

Importing issues - Jira Cloud 

Let us know if you have any questions.