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Appearance change Icon Attach to Link for some users in an issue

Jean-Michel_FILLATRE-CHFS

Hello,

When some users look into an issue: the icon "Attach" appear to them with the "link" icon.

When I look into the same issue, the icon "Attach" appears correctly and works correctly.

Why is there this change of Icon for some users ?

Do you have already had this problem ?

Thank you for your help, regards.

Accepted answers

Liam Green

Hi @Jean-Michel_FILLATRE-CHFS

Could you provide screenshots of both examples please?

Thanks, Liam

All comments

Liam Green

Hi @Jean-Michel_FILLATRE-CHFS

Could you provide screenshots of both examples please?

Thanks, Liam

Jack Brickey

i suspect that one has Jira labs enabled and the other does not.

click on avatar
click personal settings
scroll to Jira Labs

Jean-Michel_FILLATRE-CHFS

Icone Attach.PNG

John Funk

Where is the other screenshot?

Jean-Michel_FILLATRE-CHFS

Jack Brickey

Hi @Jean-Michel_FILLATRE-CHFS ,

so I don’t believe you are comparing apples and apples here. The “attach” is used to attach issues while the Link is to create links to other issues or web pages. The reason (I think) you are not seeing Attach is that you don’t have the permissions for attachments. Is that possible?

Jean-Michel_FILLATRE-CHFS

Hello Jack, I know that Attach and Link are two diffent functions.

All users have the same right in the issue screen for all projects to attach or link functions.

Only in this particular project, the users see the Link icon, where normaly we see the Attach icon.

And when I connect to the same issue (see below) I correctly see the Attach icon.

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