Slack Integration Not Working

Question

I've installed JIRA for Cloud in slack. As you can see from the attached screenshot I should get a notification when there are any chanced on issues which I'm watching, am the reporter, am the assignee or if someone mentions me. However i get no notifications at all.

I do get updates when I add a project connection but this doesn't allow for criteria identical to the above to be set hence it doesn't meet my requirements. What am I doing wrong RE getting update messages?

alan_treston · Answer

Thanks Dave. I can use the above to connect to a project. When I do it gives the the below screen to setup alerts. Maybe I'm being dumb but I can't figure out how to setup alerts so it pings me on slack when the following criteria are met. I can get all updates but not all updates on issues where I'm the watcher, reporter, assignee or am mentioned only.

1 - There's an update on an issue that I'm watching

2 - There's an update on an issue for which I'm the reporter

3 - There's an update on an issue for which I'm the assignee

4 - Someone mentions me

This is what I was expecting per my original screenshot.

I tried the following JQL too but it didn't work at all.

project = ProjectName and (assignee = currentUser() OR reporter = currentUser() OR watcher = currentUser() OR (summary ~ currentUser() OR description ~ currentUser OR comment ~ currentUser))

Dave LIAO · Answer

@alan_treston - have you checked out this article on Jira Cloud's Slack integration? Are you able to query Jira for specific issues from a Slack channel? Example:

/jira HAPPY-21