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Filtering issues in Jira cloud that were created using Outlook Jira Plug-in

arunsharma

Hi there,

If for more insights and reporting purpose I want to filter the issues in Cloud Jira that were created using Outlook plug-in, is there a way to do this?

Accepted answers

Vitalii Saienko

Hi @arunsharma

I guess you are using Jira Cloud for Outlook add-in. If so, you can try this JQL query

issue.property["atlassian-outlook-integration"].hasAttachedEmails > 0

Note, it will only work if you've created issues with the "Include email" checkbox ticked

All comments

Vitalii Saienko

Hi @arunsharma

I guess you are using Jira Cloud for Outlook add-in. If so, you can try this JQL query

issue.property["atlassian-outlook-integration"].hasAttachedEmails > 0

Note, it will only work if you've created issues with the "Include email" checkbox ticked

arunsharma

Thanks for suggesting an option. What if include email option was not used?

Vitalii Saienko

@arunsharma unfortunately if the "Include email" option is not included, it won't show you this ticket in search.

Would it work for you if we would add a label to each ticket that was created or email was attached to issue from Jira Cloud for Outlook add-in? For example, "jira-cloud-for-outlook" label or add a text at the bottom of the description, something like "This issue was created from Jira Cloud for Outlook"?

arunsharma

Yes Vitalii, this will help for sure. Thanks.

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