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Work logged (Time Spent) not appearing on Time Report

Steven Choiniere

Hello,

One of our admins is unable to see work logged on specific tickets for two users when he pulls a time report. I have already checked and seems he has all permissions granted to view and edit worklogs.

Both of these tickets have 20+ worklog entries, could that be the issue?

Thank you,

Accepted answers

All comments

Jakub Sławiński

Yes, this is a Jira API limitation. You have to use a different API call.

Steven Choiniere

Thanks for the answer!

How could I use a different API Call? Not familiar with this terminology

Thank you ,

Jakub Sławiński

How your admin pulled a time report?

Steven Choiniere

With these parameters:

Alexander Eck [Tempo]

Hi @Steven Choiniere ,

can I ask you to submit a support request from the Tempo website?

Thanks and regards

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