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Copy comments from sub task to parent issue

Pranita Warik

When the sub task is resolved, the user's comments are stored in the Comment section of sub task. I want to copy these comments to the parent issue's comment section.

Is there any available plugin to achieve this?

Or a script has to be coded? If yes then, where exactly the script has to be called?

Accepted answers

Florian_8erf7n

Hi Pranita

This is straight forward with Automation by Jira. You can create an automation rule that is triggered either on comment of the subtask or on transition of the subtask. The first way will copy each comment as soon as possible and it even as a beginner with no experience you will get this running in the first try. The second script where you have to wait until the subtask is done before a bulk copy is executed is bit more tricky. But I think it is feasible with a reasonable amount of work.

here the first rule

- on comment of an issue

- if issuetype is subtask

- Iterate over linked issues “parent”

- comment on issue {{triggerissue.comments.last.body}}

here the second approach (I am not sure if it will run that way)

- on transition to done

- if issuetype is subtask

- iterate over linked issues “parent”

- comment issue {{triggerissue.comments}}

The very last step might not work. I dot not try.

good luck

All comments

Adam Rypel _MoroSystems_

Hello @Pranita Warik ,

you can do that via plugin and also via script. I think the Automation for Jira would be the most suitable plugin to use for this.

Please check out this thread to find out more, you can also see the script examples in there:

https://community.atlassian.com/t5/Answers-Developer-Questions/Subtask-to-Parent-Commenting/qaq-p/577044

In case of any questions, let me know!
Adam

Florian_8erf7n

Hi Pranita

here the first rule

- on comment of an issue

- if issuetype is subtask

- Iterate over linked issues “parent”

- comment on issue {{triggerissue.comments.last.body}}

here the second approach (I am not sure if it will run that way)

- on transition to done

- if issuetype is subtask

- iterate over linked issues “parent”

- comment issue {{triggerissue.comments}}

The very last step might not work. I dot not try.

good luck

Pranita Warik

Hi @Adam Rypel _MoroSystems_

I had tried the code (Answer Accepted) in the link shared by you. But it comments were not copied. I have called the script on the post function when the sub task is getting resolved.

Pranita Warik

Hi @Florian

I do not have the Automation for JIRA Plugin. Can anything be done with JSU Plugin?

Maria Kazakou {Appfire}

Hi @Pranita Warik

With JSU it is possible to copy the transition comment or the last comment, so the comment that is entered during the Resolve transition can be copied to the parent.