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Seting an 'Organization' per the reporter in Jira Automation

Nir Malchy

Hello Friends!

Often times we change the 'Reporter' on a ticket.

I am Looking for automation that will do the following: (I do the Automation for Jira Plugin)

Trigger - I changed the 'Reporter'

Action - Set the 'organization' field according to the new 'Reporter'

Thank you!

Accepted answers

Kat Warner

The Jira Automation Rule Playground can be helpful when working out automation rules.

Check out this rule I just created using the advice from this blog post.

All comments

Kat Warner

The Jira Automation Rule Playground can be helpful when working out automation rules.

Check out this rule I just created using the advice from this blog post.

Nir Malchy

Thank you!

I looked at this rule, and my only issue was that fat it will create a new 'Organization'.

I'd rather manually create a new 'Organization'.

I thought there is a smart value attribute that can find the 'Organization' per the user.

Using the reporter’s email domain is a fantastic idea, but I think it will end up costing me more time removing organizations.

Cheers,

Harsh_v2xlv7

Hi @Nir Malchy

Did you find anything that could help to achieve this? I have a similar requirement.

Nir Malchy

Hey @Harsh
I did not.

I read that there is a feature that creates a new organization, and that is something I cannot use because it will build organizations that do not exist.

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