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Problem connecting Confluence to Slack

Marharyta Golobrodska

Good day,

I have installed official Slack for Confluence Cloud app to the Slack.
However I cannot connect Confluence.

I get this message in Slack:

It doesn't look as if Confluence Cloud for Slack is installed on your site.
To install the app, follow the instructions here.

And in Confluence I am following the steps mentioned in the instruction and do the following: Click Space settings > Integrations > Slack Notifications.

However, there is no mentioning of Slack.

It seems like I am either missing smth, or there is an issue with this integration.

I appreciate your help!

Accepted answers

All comments

Jim Ryan_i7qtag

Hi @Marharyta Golobrodska ,

I would recommend first installing the Slack app from within Slack. You can find it here:

https://slack.com/apps/AC23SDS77-confluence-cloud

After that, follow the same instructions you tried above. Let me know how it goes!

Marharyta Golobrodska

Hi Jim,

Thank you for your answer.

That's exactly what I did - installed rom the Slack at first. Then tried reinstalling.
No luck...

thor marvel

Hi @Marharyta Golobrodska ,

Can you share the screenshot of the error message?

Marharyta Golobrodska

Hi Thor!

I'm getting this message in Slack:

Screenshot 2020-09-18 at 10.12.59.png

My suspicion is that there are limitations to the Free version. However, I cannot find a confirmation to this.

Jim Ryan_i7qtag

[Message Deleted]

Ottoman Dervish

@Marharyta GolobrodskaI have the same problem.

It looks like Confluence doesn't has a working Slack integration yet.

Ottoman Dervish

Also, documentation is wrong. There are several mentions for " Slack Notifications." but there is no " Slack Notifications." link/button in Confluence either.

Benjamin Kirkbride

Anyone come up with a solution for this? Very frustrating...

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