Getting this error:
An error occured during the import process.
Import again with a different backup file or get in touch with our support team. Include the steps you followed, along with any unique characteristics of your Jira setup.
It may be related to this: https://jira.atlassian.com/browse/JRACLOUD-71417
Checking now
The issue was 2 users had the same email address in entities.xml. Changed the email address of one of the users, reimported, and no errors.
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