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Application Link doesn't work

The Xuong Tsani

I created App Link in both Project (from different JIRA) and tried to create a Project Link inside project setting > summary > Application Link.

But when selecting the App Link drop down list I couldn't see popup windows to let me choose the further (which happened when I click the default Confluence App Link item)

App Link authentication has been confirmed worked.

Any suggestion?

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Prince Nyeche - ELFAPP

Hi @The Xuong Tsani

Go to your Jira Settings > Products > Application Links and confirm if the Application is indeed linked. If it's not there then it hasn't been linked.

The Xuong Tsani

Thanks @Prince Nyeche - ELFAPP for replying.

As said "App Link authentication has been confirmed worked."

I can see the "CONNECTED" in the link. the point is I couldn't see any popup when select the item from drop down list as mentioned.

Prince Nyeche - ELFAPP

Hi @The Xuong Tsani

Please can you share a gif image / screenshot of what you've done so far? so I can understand better which popup you're referring to and what's actually wrong.

The Xuong Tsani

Hi @Prince Nyeche - ELFAPP

App Link connected

App.Link.Connected.png

Link drop-down for default confluence can popup the further configuration

Add.Link.Confluence.png Add.Link.Confluence.popup.png

But if choose the one I added nothing popup

Add.Link.JIRA.png

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